Mapa de risco

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Developing a Risk Management Strategy

Five Steps to Risk Management in Nonprofit and Charitable Organizations

Karen Six Eric Kowalski Social Planning Council for the North Okanagan

© 2005 Imagine Canada. Copyright for Knowledge Development Centre material is waived for charitable and nonprofit organizations for non-commercial use. All charitable and nonprofit organizations are encouragedto copy any Knowledge Development Centre publications, with proper acknowledgement to the authors and Imagine Canada. Please contact Imagine Canada if you would like to put a link to our publications on your Web site. For more information about the Knowledge Development Centre, visit Knowledge Development Centre Imagine Canada 425 University Avenue, Suite 900 Toronto, Ontario CanadaM5G 1T6 Tel: 416.597.2293 Fax: 416.597.2294 e-mail: | ISBN 1–55401–124–8

Imagine Canada’s Knowledge Development Centre is funded through the Community Partnerships Program of the Department of Canadian Heritage as part of the Canada Volunteerism Initiative. The views expressed in this publication do not necessarily reflect those of theDepartment of Canadian Heritage.

Table of Contents
1. Introduction \ 1 2. What is risk? \ 2 3. What is risk management? \ 2 4. Do volunteers pose greater risks than paid staff? \ 2 5. Five steps for dealing with risk \ 3 6. A few last words \ 11 7. Conclusion \ 11 8. Glossary of legal terms \ 12 9. References \ 13 10. Web sites for articles and other information resources \ 14

I Acknowledgements
The research team, Eric Kowalski, Paul Cabaj and Dr. Marilyn Mardiros, are indebted to the work and commitment of the project steering-committee members, whose advice in this project were invaluable:

• Jane Lister, Executive Director, Community Futures of the North Okanagan; • Ron Fairburn, Manager, Capri Insurance; • Bill Davidson, Retired Pastor; and • Twylla Genest, Coordinator,Vernon and District Volunteer Bureau.
Special thanks are extended to Yania Carrillo for her assistance in administering the surveys and conducting interviews, and Michele Blais for her coordination of the volunteer focus groups.


Knowledge Development Centre

Developing a Risk Management Strategy
In 2004 the Social Planning Council for the North Okanagan conducted researchinto issues of liability and risk related to nonprofit organizations in the North Okanagan. During our research we gained input from: Findings from our research study were used to develop recommendations for the nonprofit and chartiable sector, the insurance industry, the legal sector, the public sector, and volunteers themselves. The key findings of the research are in our report, An Exploration ofRisk and Liability Issues Facing Volunteer Programs in the North Okanagan. We have also made some references to our research findings throughout this guide.

• nonprofit organizations that operate • insurance industry representatives; • legal sector representatives; • public sector representatives; and • volunteers.

community service volunteer programs;

Why we wrote this guide
This guidepresents information gathered from a variety of sources – volunteer agency manuals, government and nonprofit publications, Web sites, books, and journal articles – that can help nonprofit and charitable organizations develop a risk management strategy. It will be of particular interest to organizations that operate with limited funds and few personnel, and that may not have the resources to do theirown research on risk management.1

We found the results of our research to be somewhat concerning. Overall, the nonprofit organizations that participated in this research expressed little or no concern about their ability to assess and manage risk within their volunteer programs. Insurance and legal representatives were not optimistic about how well nonprofit and charitable organizations...