Instructor: Robert Lindquist
Impact of technology in the business world
Big companies have been using technology for a long time. It is something thataccelerates the production and help attracting more business. When computers emerged in the 20th century, they promised a new era of information technology. But in order to enjoy the benefits, companies need toadapt and change their infrastructure. For example, American Airlines began using a computerized reservation tickets, and Bank of America has adopted an automated check processing.
Obviously, todaymost business is conducted on personal computers or communication devices. Computers offer companies a way to organize databases, personal agendas and various other forms of essential information. Asinformation starts to circulate faster and more reliably, the barriers imposed by distance disappear, and businesses understand how easy it is to outsource jobs overseas. Outsourcing is the practiceof hiring employees who work outside the company or the distance - even across the world. Companies can outsource tasks such as computer programming or telephone service to customers. They can evenoutsource the service in fast food restaurants - do not be surprised to discover that a person requested a sandwich located in another country.
Another technology that is beginning to revolutionize thebusiness world but is not really new just became cheaper now. The technology of Radio Frequency Identification (RFID) is beginning to be used significantly in business, in some ways. Microchipscapable of storing information can be affixed to products, and helps companies manage their inventories. Some companies have begun to use RFID chips implanted in humans to enhance their safety. A readeraccess control checks for the chip's signal and allows the employee access. But many people are concerned about privacy issues that this case may involve if the practice is widespread. Portable devices...