Greatest hits 2010

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ILTA’s Greatest Hits
A Compilation of Popular Content
ILTA White Paper December 2010

publications

PEER TO PEER
Trends Shaping Risk Management ILTA 2010: Strategic Unity A Strong Defense

ILTA’s Quarterly Magazine
MARCH: RISKY BUSINESS
There’s no shortage of risks with technology, records and physical plants –– mitigate those risks now.
Are You Ready for AFAs? Cloud ComputingQuality Assurance

JUNE: LAW2020
Prepare yourselves for a sea change in leadership, business models, technology and more in the decade ahead.

From Manager to Leader

Conquer Information Overload

Confessions of a Micromanager

SEPTEMBER: LEADERSHIP
An apt and engaging topic for the ILTA universe, as we’ve no shortage of great visionaries, leaders and mentors.

Risky Business
gaping holeslead to disaster
Manage Lateral Hires
10
mar jun sep dec

Leadership
with courage, heart and brains

Law2020
10
mar jun sep dec

BC/DR Planning Do It Right!

the future starts now

Focus on Teams
10
mar jun sep dec

The Art of Delegation

issue 1 volume 26

issue 2 volume 26

issue 3 volume 26

WHITE PAPERS & SURVEYS
Digital-Only Publications

Project ManagementEnsuring Smooth Navigation
ILTA White Paper October 2010

Infrastructure Technologies
Solid Building Blocks
ILTA White Paper September 2010

Project Management Survey
Analysis and Results
ILTA Survey September 2010

Case/Matter Management
Options Abound
ILTA White Paper July 2010

Knowledge Management
Bridging People, Information and Processes
ILTA White Paper June 2010

MicrosoftMake the Leap to Office 2010
ILTA White Paper April 2010

Best Practices in Licensing Agreements
Prepared by ILTA’s Licensing Task Force
ILTA Report April 2010

The Business of Law
Strong Support for the Practice of Law
ILTA White Paper March 2010

Social Networking
Learn the Rules of Engagement
ILTA White Paper January 2010

Firm University
Lessons Learned
ILTA White PaperDecember 2009

FIND THESE AND MORE ONLINE
WWW.ILTANET.ORG PEER TO PEER - LATEST ISSUE PEER TO PEER - ARCHIVES WHITE PAPERS AND SURVEYS

ILTA’s 2010 GreATesT HITs

trait they all share — quality. Our authors, who come from our very knowledgeable member and vendor communities, are content experts. And they’re always willing to share their experiences and insight. We are most grateful to them. Itwould be impossible to create a true compilation of our “greatest hits,” as each publication is a winner. In selecting content from each of our seven white papers published in 2010, I sought to provide a wide range of subject matter and explore topics that weren’t strictly technology-oriented. There really is something of value for a wide range of professionals; and whether
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s we closethe year, it’s great to look back at the impressive list of publications and the many topics we’ve explored in our white paper series. Though the themes vary, there is one

you’re exploring these articles for the first time in this compilation or rereading with a fresh perspective, I know you’ll deepen your own understanding of the topics covered herein. Many thanks, as always, to our authors,contributors, advertisers and you, our readers! Randi Mayes Editor-In-Chief

ILTA’s Greatest Hits

ILTA White Paper

In This Issue
6 ETHICAL RIsks AnD PITfALLs of soCIAL MEDIA
by Meredith Williams of Baker Donelson Statements posted on social networking sites may inadvertently create an attorney-client relationship, and they may also violate the rules prohibiting law firm advertising. Thewrong communication may be construed as exposing firm or client secrets, invasion of privacy and defamation, and trademark violations; and it can even lead to wrongful termination claims. Therefore, a law firm must provide reasonable guidelines for online behavior by its employees.

34 PRoCEss IMPRovEMEnT THRouGH EvoLvED CAsE MAnAGEMEnT
by Steve Held of Clarity Consulting Case management...
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