Páginas: 2 (275 palavras) Publicado: 15 de abril de 2013
Receptionist: Good morning. Welcome to The Grand Woodward Hotel.
Client: Hi, good morning. I'd like to make a reservation for thethird weekend in January. Do you have any vacancies?
R: Yes sir, we have several rooms available for that particular weekend. And what is theexact date of your arrival?
C: The 24th.
R: How long will you be staying?
C: I'll be staying for two nights.
R: How many people is thereservation for?
C: There will be two of us.
R: And would you like a room with twin beds or a double bed?
C: A double bed, please.
R: Great. And wouldyou prefer to have a room with a view of the ocean?
C: If that type of room is available, I would love to have an ocean view. What's the rate forthe room?
R: Your room is five hundred and ninety dollars per night. Now what name will the reservation be listed under?
C: Charles Hannighan.R: And is there a phone number where you can be contacted?
C: Yes, my cell phone number is 918169478
R: Great. Now I'll need your credit cardinformation to reserve the room for you. What type of card is it?
C: Visa. The number is 987654321.
R: Alright, your reservation has been madefor the twenty-fourth of September for a room with a double bed and view of the ocean. Check-in is at 2 o'clock. If you have any other questions,please do not hesitate to call us.
C: Great, thank you so much.
R: My pleasure. We'll see you in September, Mr. Hannighan. Have a nice day
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