PIM V

Projeto Integrado Multidisciplinar
Curso Superior de Tecnologia

"Project performance is often measured in terms of on-budget or on-time, but most business units fail to understand the repercussions of project changes after work has begun.

Polo Viamão – PORTO ALEGRE - RS
2014

5

UNIP INTERATIVA
Projeto Integrado Multidisciplinar
Cursos Superiores de Tecnologia

"Project performance is often measured in terms of on-budget or on-time, but most business units fail to understand the repercussions of project changes after work has begun.
Marcelo Fernandez Gulias
RA: 1100196
Curso Superior de Tecnologia

Polo Viamão – Porto Alegre - RS
2014

6

RESUMO
O presente trabalho tem como finalidade analisar a interferência de pontos apresentados pelo artigo ""Project performance is often measured in terms of onbudget or on-time, but most business units fail to understand the repercussions of project changes after work has begun."publicado pelo Instituto Gartner no mercado brasileiro de TI.
Palavra Chave
Gestão de Projetos em TI.

7

ABSTRACT
This study aims to analyze the interference of points raised by the article
""Project performance is Often Measured in terms of on-budget or on-time, But most business units fail to Understand the repercussions of project change safter work has
Begun. "published by Gartner in the Brazilian IT market.

Key Word
Project Management in IT.

8

SUMÁRIO
1
1
1
1

Conceituação de maturidade, métricas e escopo de um projeto
.1 Maturidade
.2 Métricas
.3 Escópo de um projeto

10
10
10
11

2
2
2
2
2
2
2
2
2
2
2

Gestão de processo
.1 Gestor de TI
.2 Elementos para uma gestão eficaz
.2 .1 Normas
.2 .1 .1 International Organization for Standardization - ISO
.2 .1 .2 Associação Brasileira de Normas Técnicas - ABNT
.2 .2 Parâmetros de condução
.2 .2 .1 Project Management Institute - PMI
.2 .2 .2 Project Management Body of Knowledge - PMBOK
.2 .2 .3 Capability