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ASAP Methodology ImplementationPhaseII – Business Blueprint
Business Process Management
Pág. 1 de 37 © SCORE Consulting 2008
28/06/2011 www.scoreconsulting.com.br
Business Process Management
1. Purpose.............................................................................................................................................................. 4 2. Project Identification ..................................................................................................................................... 5 3. Business Requirements ................................................................................................................................ 6 3.1. Organizational Change Mangement ........................................................................................................ 6 3.2. Organizational Change Impact Analysis ................................................................................................ 7 3.2.1. Communication Plan .......................................................................................................................... 7 3.3. Training Management ................................................................................................................................. 8 3.3.1. Learning Needs Analysis................................................................................................................... 8 3.3.2. Training Contents................................................................................................................................ 8 3.3.2.1. Tools ................................................................................................................................................... 8 3.3.2.2. Infrastructure ................................................................................................................................... 8 3.3.2.3. Environment