Amadeus

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The Complete
Amadeus Manual

Jasir Alavi

Sign In/ Sign Out

HEJI

Amadeus Work Areas
Amadeus provides six (6) work areas in which a travel agent may sign-in to. These work areas are known as
Agent Assembly Areas (AAA’s). The work areas could be considered as six separate connections to
Amadeus where you can create or modify reservations. The six work areas are each given anidentifier A
through F.
The command to display the status of the work areas is:
JD
Screen Display

Any work area will automatically sign-out if left idle for a 3-hour period. Any data pending in that work area
will be ignored.
Sign In/Sign Out Command
The Amadeus system requires each user to sign-in and identify themselves so that the users sign-in code
can be recorded in reservations. Thesign-in command is often referred to as "Jump In" due to the command
identifier JI.
There are two duty codes used in the JI command, Agent Sell (travel agents only) (AS) and Supervisor
(SU).
Command Format
JI
Example
JI1234AB/AS

Other Commands and Options
JI*1234AB/AS

Sign into all six work areas A, B, C, D, E, F.

JD

Display your work area status.

JMB

Move from current workarea to work area B.

JO

Sign out of current work area only

JOA

Sign out of specific work area A (Jump Out)

JO*

Sign out of all work areas A/B/C/D/E/F

JXC

Move to work area C with existing Sign in by default

Practice Training

HEJJ

The Practice Training system is a part of the Amadeus Central System where you can simulate transactions.
In this way, you can experienceworking in the Amadeus Central System without affecting real flight
inventory.
The system appends the notation *TRN* to your screen displays to indicate that you are using Practice
Training.
The Practice Training system sign in command identifier is JJ.
Command Format
JJ /
Command Example

JJ1234AB/AS

Sign next available work area into Practice Training
system

Screen DisplayOther Commands and Options
JMA Move from current work area (using Practice Training) to work area A.
JO

Sign out of current work area.

JD

Display work area status

Command Recall/History
Command Recall is a function that allows you to re-display your previous entries.
You may have received an error response and need to re-enter your entry .
You may edit and re-enter with thecommand recall function key.
The history function key allows you to visually see what entries you have imputed and what the system has
responded, however you are unable to edit it

You can also access Command Recall with the following commands:
Hold down the ALT key and the ARROW up button, this is another version which allows you to run through
various commands you entered by using your arrowkeys.
Recall Entry
You can recall the last entry or entries , you have made in the Amadeus Central System.
RE
RE2
RE/LONG

To recall your last entry.
To recall the entry made before last entry.
To recall the entry that is too long for your terminal.

Amadeus Information System (AIS)
The Amadeus Information System (AIS) is a central source of reference information, which is maintained byAmadeus and service providers. The information stored in AIS is referenced using a structure consisting of 3
levels: Category, Subject & Page.
The command identifier for AIS is GG and is often referred to as "Go Get".
Command Format
GG
Command Examples
GGAIS

Display AIS Main Menu

GGA

Alphabetical list of all categories in AIS, starting with A

GGPCAAF

Display information onaccess and function level of Air France

GGPCALFUN

Display information on function level for all airlines

GGPCALACC

Display information on access level for all airlines

GGPCALCOU

List of carriers with origin country.

GGAIRBA

Display airline information specifically for British Airways

GGPCALCOU

Display list of users with origin country

GGHTLUI

Display hotel...
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