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CONCEPTS

IN

ENTERPRISE RESOURCE PLANNING
Third Edition

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CONCEPTS

IN

ENTERPRISE RESOURCE PLANNING
Third Edition

Ellen F. Monk University of Delaware Bret J. Wagner Western Michigan University

Australia • Brazil • Japan • Korea • Mexico • Singapore • Spain • United Kingdom • United States

Concepts in Enterprise Resource Planning, Third Edition by Ellen F. Monk and Bret J. Wagner VP/Editorial Director: Jack W. Calhoun Editor-in-Chief: Alex von Rosenberg Senior Acquisitions Editor: Charles McCormick, Jr. Product Manager: Tricia Coia, Kate Hennessy Development Editor: Amanda Brodkin Content Project Manager: Aimee Poirier Manufacturing Coordinator: Justin Palmeiro Marketing Manager: Bryant Chrzan Editorial Assistant: Bryn Lathrop Cover Designer: Laura Rickenbach Cover Photo® 2007 Jupiterimages Corporation Compositor: GEX Publishing Services

® 2009 Course Technology Cengage Learning ALL RIGHTS RESERVED. No part of this work covered by the copyright hereon may be reproduced, transmitted,

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