Estudo de tempos e métodos

Estudo de Tempos e Métodos

Paulino G. Francischini

PRO

1

Objetivo do Curso

l

Fornecer os conceitos fundamentais do Estudo de Tempos e e Projetos de Métodos Fornecer noções teóricas e ferramentas de trabalho para a definição de análise de problemas de método de trabalho Apresentar metodologia sistemática para a execução de Projetos de Métodos e Medida do Trabalho Exercitar as técnicas fundamentais a serem apresentadas

l

l

l

PRO

2

Bibliografia
•

BANDEIRA, A. A. Indicadores de desempenho para gestão de uma usina hidrelétrica. São Paulo, 1997. Dissertação usina de mestrado - Escola Politécnica da Universidade de São Paulo.

• BELASCO, K.S. Bank productivity. Iilinois, Bankers Publishing Company. 1990 productivity. Iilinois, Company. • BROWN, Mark Graham Keeping Score : Using the Right Metrics to Drive World Class Performance • CHRISTOPHER, W.F. Thor, C.G. Handbook of productivity measurement and improvement. Portland. Productivity. Thor, improvement. Portland. Productivity. 1993 • FROST Bob; Measuring Performance “Mass Market” “Mass Market” • GARVIN, D. - “Competing on the Eight Dimensions of Quality” - Harvard Business Review, pp 101-109, nov/dec 1987 Review, 101• GARVIN, D. - “What Does Product Quality Really Mean?”.- Sloan Management Review, pp 25-43, fall 1984 Mean?”.Review, 25• GOLD, B. - “Foundations of Estrategic Planning for Productivity Improvement” Improvement” - Interfaces, 15:3 may/jun, pp 15-30, 1985 may/jun, 15• Harvard Business School Harvard Business Review on Measuring Corporate Performance (Harvard Business Review Performance Series) • HAYES, R. H.; Wheelwright, S.C. Restoring our competitive edge. New York, John Wiley and Sons, 1984 • HRONEC Steven m. Vital Signs : Using Quality, time, and Cost Performance Measurements to Chart Your Performance Company´s Future.

PRO

3

Bibliografia
•

HODGETTS Richard M.; Measures of Quality and High Performance: Simple Tools and Lessons Learned from America´s