Trabalho aps

APS

Aluna: Daniela Freitas RA: B34060-6
Curso: Secretariado Executivo Bilíngue
Turma: SC2P30
Professora: Luciana
Disciplina: Inglês

Introdução

A comunicação e o trabalho em grupo são características essenciais presentes nas principais habilidades do Secretário. Os artigos a seguir buscam abordar a inovação profissional como um grande diferencial para todos os que almejam um futuro promissor dentro das organizações.

Assistants, Yes, but They Can Do It All

By PHYLLIS KORKKI

THEIR titles vary: executive assistant, administrative assistant, the syllable-clipped “admin,” the classic secretary. Whatever you call them, these professionals continue to keep offices running as technology and budget cuts reshape their roles.
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These days, “assistants are expected to perform as managers,” said Melba J. Duncan, a former assistant who is president of the Duncan Group, a recruiting and training firm in New York that focuses on senior-level professional assistants. But assistants tend to have influence without authority, she added, and that can make their jobs tricky.
Tasks like planning meetings, managing calendars, sorting e-mails and routing calls require setting priorities and making decisions. Assistants must also synthesize large amounts of data and reading material for their bosses, Ms. Duncan said.
Good assistants are reactive and adaptable. “There’s always a surprise,” she said, “and that surprise can sometimes turn your day upside down.”
Assistants tend to be on the front lines when a company adopts new technology, said Ray Weikal, spokesman for the International Association of Administrative Professionals, a networking and training group. They can be the ones coordinating remote teams, managing their company’s Web site and learning cloud-based applications.
Assistants’ workload has increased as companies cut their support staff, according to a report by the association. In a survey, 52 percent of assistants said they supported three or