revolução industrial

Administração de Serviços

A Percepção da Inovação no Contexto de Serviços e sua Influência na Satisfação e Lealdade do Cliente

Alexandre Cazzanelli
Pamela da Silva
Potiguara Masotti Flain
Vinicius Rafael Masotti Bianchi

1: Citar a referência completa do artigo
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