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SERVICE HANDBOOK
REVISION 0

JULY 1996
COPYRIGHT © 1996 CANON INC.

FY8-23AM-000
CANON GP215/200 REV.0 JULY 1996 PRINTED IN JAPAN (IMPRIME AU JAPON)

IMPORTANT
THE INFORMATION CONTAINED HEREIN IS PUBLISHED BY CANON, INC., JAPAN, AND IS FOR REFERENCE USE ONLY. SPECIFICATIONS AND OTHER INFORMATION CONTAINED HEREIN MAY VARY SLIGHTLY FROM ACTUAL MACHINE VALUES OR THOSE FOUND INADVERTISING AND OTHER PRINTED MATTER. ANY QUESTIONS REGARDING INFORMATION CONTAINED HEREIN SHOULD BE DIRECTED TO THE COPIER SERVICE DEPARTMENT OF THE SALES COMPANY.

COPYRIGHT © 1996 CANON INC. Printed in Japan Imprimé au Japon

Use of this manual should be strictly supervised to avoid disclosure of confidential information.

Prepared by OFFICE IMAGING PRODUCTS TECHNICAL SUPPORT DEPARTMENT 1OFFICE IMAGING PRODUCTS TECHNICAL SUPPORT DIVISION

CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146 Japan

COPYRIGHT © 1996 CANON INC.

CANON GP215/200 REV.0 JULY 1996 PRINTED IN JAPAN (IMPRIME AU JAPON)

Guide To Tables
In this Handbook, work procedures are given in the form of tables instead of flow charts used generally. Familiarize yourself by studying the example below.EX. AC power is absent. Cause/Fault Power plug Step 1 Check Is the power plug connected to the power outlet? Are the front door and delivery cover closed properly? Is the rated voltage present at the power outlet? Is the rated voltage present between J1-1 and -2 (near cord plate)? Answer NO Remedies Connect the power plug

Covers

2

NO

Close the door or the cover

Power source

3NO

The problem is not of the copier. Advise the customer as such. Go to step 6.

4

YES

s To find out the cause (problem part) of a single problem, refer to the item under “Cause/Fault.” For “AC power is absent,” the cause may be the power plug, covers, power source, or others. s To find out the checks to make or remedies to provide for a single problem, refer to the “Checks” and“Remedies”; make checks, answer to the questions YES or NO, and provide remedies accordingly. If the answer is otherwise, proceed to the next step.


1

Is the power plug connected to the power outlet?

NO

Connect the power plug.

YES

2

Are the front door and delivery cover closed properly?

NO

Close the door or the cover.

YES The problem is not of copier. Advise thecustomer as such.

3

Is the rated voltage present at the power outlet?
YES

NO

s Checks on the voltage using a meter call for special note; the description “Check the voltage between J109-1 (+) and J109-2 (–) on the DC controller PCB” means that the positive probe of the meter should be placed on J109-1 (+) and the negative probe, on J109-2 (–).

i

CONTENTS
CHAPTER 1MAINTENANCE AND INSPECTION
A. IMAGE BASIC ADJUSTMENT PROCEDURE..........................................1-1 B. POINTS TO NOTE FOR SCHEDULED SERVICING .............................................1-2

1 2 3 4 5 6 7 8

CHAPTER 2 STANDARDS AND ADJUSTMENTS
A. MECHANICAL .........................................2-1 B. ELECTRICAL SYSTEM.........................2-10

CHAPTER 3 TROUBLESHOOTING IMAGEPROBLEMS
A. B. INITIAL CHECKS ....................................3-1 SAMPLE IMAGE FAULTS .......................3-4 C. TROUBLESHOOTING IMAGE FAULTS....................................................3-5

CHAPTER 4 TROUBLESHOOTING MALFUNCTIONS
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. E000 (Fixing temperature fails to rise.) ...4-1 E001 (Fixing temperature is abnormallyhigh.)........................................................4-2 E002/E003 (Fixing temperature is abnormally high.) .....................................4-2 E007 (The fixing film has become displaced.) ...............................................4-3 E007-01 (The fixing film fails to return.)...4-4 E010 (The main motor fails to lock.) .......4-5 E030 (The total copy counter fails to operate.)...
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