Lync ocs pic provisioning guide

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Microsoft Public IM Connectivity
Provisioning Guide


Lync Server,

Office Communications Server, and

Live Communications Server

Published: July 2009

Updated: February 2012

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Before You Start 4
Provisioning Options 5
Section 1: Starting the Provisioning Process 6
Section 1 A: Public IM Connectivity under an Existing Licensing Agreement 6
Section 1B: Public IM Connectivity with the Purchase of a Public IM Connectivity License 7
Section 2: Important Information about theProvisioning Process 7

This document describes the requirements and processes for provisioning public instant messaging (IM) connectivity for Microsoft® Lync™ Server 2010, Office Communications Server 2007 R2, Office Communications Server 2007, and Live Communications Server 2005 Service Pack 1 (SP1). This includes the following sections:

• Before You Start. Describes the prerequisites youshould take before requesting provisioning of public IM connectivity, as well as the information that you need to submit a provisioning request.
• Provisioning Options. Describes available options, including the licensing qualification requirements for each.
• Section 1: Starting the Provisioning Process. Describes the processes for requesting provisioning, as appropriate to eachprovisioning option.
• Section 2: Important Information about the Provisioning Process. Describes what happens after a request for provisioning is received.
Important: Section 2 includes important considerations for you and users in your organization that can impact the availability and use of current IM accounts. You should review this information in this section prior to requestingprovisioning.

Before You Start

To request provisioning for public IM connectivity for your Lync Server, Office Communications Server, or Live Communications Server environment, you need to complete the prerequisite steps and have the necessary provisioning information available. This section describes what is required to initiate the provisioning process.
Peer-to-peer IM and audio/videocalls are supported between Microsoft Lync 2010 and Windows Live Messenger. For versions of Microsoft Office Communicator, prior to Microsoft Lync 2010, peer-to-peer IM is supported but not audio/video calls with Windows Live Messenger. With AOL and Yahoo!, peer-to-peer IM is supported.
Note: This Provisioning Guide provides links to the Office Communications Server 2007 R2 documentation that you...