Gerência de recursos humanos

V Workshop Um Olhar Sociotécnico sobre a Engenharia de Software – WOSES

Gerência de Recursos Humanos para uma Fábrica de Software de Pequeno Porte
Stella Fonseca Amâncio1, Heitor Augustus Xavier Costa2, Valter Vieira de Camargo3, Rosângela Aparecida Dellosso Penteado4 PqES – Grupo de Pesquisa em Engenharia de Software Departamento de Ciência da Computação – Universidade Federal de Lavras Caixa Postal 3037 – CEP 37200-000 – Lavras – MG – Brasil GDMS – Grupo de Desenvolvimento e Manutenção de Software Departamento de Computação – Universidade Federal de São Carlos Caixa Postal 676 – CEP 13565-905 – São Carlos – SP – Brasil
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Abstract. In a market increasingly competitive, the success of the business depends on the knowledge that each organization applies to its processes, independent of its size. This knowledge, precious organization resource, sometimes is available only on the mind of the people who work there. Therefore, one way to maintain this knowledge into the organization is to recognize people’s value for the enterprise. This paper proposes a human resources management process for a small software factory of a university. The software factory’s focus is the students’ academic and professional formation. This process is an instance of the Human Resources Management process of PMBoK, shaping it into characteristic of the software factory and presenting activities suggested by PMBoK. These activities have specific tasks and software artifacts to the software factory and are presented in the paper. Even this process implantation was partial the results were important, because one of the biggest difficulties encountered in this software factory, the high personal turnover, was reduced. So, this process can be useful to software factories with similar characteristics. Resumo. Em um mercado cada vez mais competitivo, o sucesso nos negócios depende do